Category Archives: Small Business Tips

You probably start every day with some sort of plan. You know what time you need to be at work and what you hope to accomplish while you're there. You probably even have a plan for how you'll spend your evening. Now be honest, how often do those plans pan out? More than likely you…

For any business to succeed you need to have customers. Not just first time customers but customers that come back again and again and tell their friends about your business. The best way to turn a casual customer into a loyal one is by leaving a lasting impression. Today we've got tips on how to…

Sometimes you can tell that what you're doing is a bad idea. When you're walking in to work balancing your latte and a stack of important papers in one hand and trying to juggle your cell phone and your lunch in the other you can just tell that it isn't going to end well. Something…

Every business has some snafus. No matter how hard you try to please your customers, there are just some situations that you can't predict or avoid. When that happens and you've disappointed a customer it's important to handle it the right way. In a previous post we've talked about ways to handle customer complaints. Today…