Category Archives: Small Business Tips

In a previous post we talked about customer service and the power of making things right when your customers have a complaint.  Of course, it's even better to just do things right from the start and avoid the negative situation altogether.  Today we've got a few tips to help you take strides in the right…

There is so much negativity in the world. We are bombarded daily with stories and images that reflect the pain and suffering occurring all over the globe. It is easy to start to believe that things were better back in the "good old days" and that there isn't much hope for the future of our planet.…

Workplace diversity is a perennial hot topic. There are laws to prevent discrimination in hiring and there are annual studies to assess the diversity of the workforce in various industries.  A recent study on women in technology really highlights some of the advantages of having a more diverse workforce.  According to the 2015 results, the…

When we are trying to solve a problem, we often sit down and brainstorm to come up with ideas. Since we are seeking a solution we are open to considering all options. Unfortunately, when it comes to developing new ideas we tend to censor ourselves. This can negatively impact your business and hinder your growth…