Category Archives: Small Business Tips

What’s Luck Got to Do with It?

This time of year you'll hear lots of talk about luck. St. Patrick's Day just passed and many people aren't ready to give up their shamrocks, leprechaun tales, and their hopes of finding a pot of gold. Most people like the concept of luck. They relish knowing there is a chance that they could get lucky…
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Service with a Smile, Even When They Can’t See Your Face

"Service with a smile" used to be the gold standard in customer centric businesses. When dealing with the general public, it was always good form to smile and be as pleasant as possible to make a good impression. Today, much of your business is properly conducted online, either via e-mail, your website, or social media.…
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Live Like an Olympian

The Winter Olympics are going strong. For most of us it's a time to tune in and become a fan of sports that we don't regularly follow. Every four years we cheer on the athletes from our country and watch the gold medal tally closely. Most athletes hope for a chance to stand atop the…
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Technology Time Warp

Sometimes it seems like technology is moving at warp speed. Forty years ago people walked around with giant boomboxes so they could listen to music. When Sony's Discman came on the market in 1984 it was a huge advancement. Smaller and lighter, it made carrying your tunes with you so much easier. Teens today would laugh…
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