Category Archives: Small Business Tips

Bad Ideas

Sometimes you can tell that what you're doing is a bad idea. When you're walking in to work balancing your latte and a stack of important papers in one hand and trying to juggle your cell phone and your lunch in the other you can just tell that it isn't going to end well. Something…
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Go Above and Beyond

Every business has some snafus. No matter how hard you try to please your customers, there are just some situations that you can't predict or avoid. When that happens and you've disappointed a customer it's important to handle it the right way. In a previous post we've talked about ways to handle customer complaints. Today…
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Show Some Love

Love is in the air and now is a great time to show your customers some appreciation. The holidays are over and the weather is still freezing in many parts of the country so everyone could use a little something to look forward to. Why not make your business the bright spot in their errands?…
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Live in the Present

How often do you hear someone talking about how good things used to be? Have you been guilty of saying the same thing? We know that change can be hard and sometimes we all miss the way things used to be. If this is a frequent complaint of yours, this is the post for you. Today, we've…
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