About: canvus

It's very important that you have open lines of communication with your employees. In the past we've talked about various employee retention strategies click here or here to review. Today we're going to talk more about the importance of keeping the lines of communication open in other ways. Often we think we are communicating effectively.…

Customer loyalty is an interesting thing. While attracting new customers is good for business, keeping the ones that you already have is even better.  At some point you will have exhausted the pool of potential new customers but if you keep them coming back that won't impact your bottom line.  We covered a number of ways…

Everyone has a bad day now and then.  You oversleep, your burn your breakfast, your car won't start, you get some bad news, you have a headache.  A bad mood can be brought on by any number of things. The important thing is to not let your bad mood affect your customer interactions. If you…